Industry - Telecommunications
Challenges: Previous management had disbanded and outsourced Customer Relations and Service to a third party vendor. This resulted in negative feedback from both media and customers and reduced overall quality control and effectiveness.
Results: After reviewing the old system D&ACOMM planned and implemented new and cutting edge technology that enabled the company to regain control of its Customers Relations and Service in a cost efficient yet very effective manner.
As a result of D&ACOMM's work with this company's level of customer satisfaction and public confidence has been restored to or in excess of previous levels.
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What We Do
D&ACOMM is a business consulting firm that specializes in working with large organizations to maximize their growth potential.
Project Studies
We have a proven record of success. In fact we are going to share with you a few of our past projects to give you an idea of what we can do for you and your company.
Record of Success
We are Canada's leading specialists in identifying, developing and implementing tactical strategic improvements for business.
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Let us work with you to maximize your business potential. Using our groundbreaking and innovative programs we will make your company the market leader in your industry.